He installed Windows 7, but didn’t do the Vista part.
I brought my test computer in yesterday. He couldn’t figure out how to reinstall Vista. I asked him to remove all of the user profiles. He didn’t really do that either.
So, I brought my test computer home. I formatted the partition with Vista on it. I have tried unsuccessfully to get the computer to boot from the install DVD I made yesterday. I’ve set the BIOS boot order. Didn’t help.
Windows 7 isn’t “compatible” with the files on the DVD, so I can’t open the DVD from there.
I can’t install any software on the Windows 7 partition without backing up that partition. That’s what I need Vista for – we have a program called Perfect Image that I can use to make an image of my clean Windows 7 partition, which I can then use to restore it later. But without another partition, I can’t do anything.
I can’t call IT, because he’s the guy who screwed it all up in the first place.
I can’t find the answer to my question on the Web.
I can’t find the Windows Vista install image on the Approved Software server.
I really don’t know what to do now.
- Current Location:home, Antioch, CA
- Current Mood: angry